Interviews: Hijacking

9/14/2001

This week, we talk with three air travel professionals about hijacking...

• A retired pilot describes the training pilots receive to thwart hijackers, additional steps airlines could take to keep passengers safe, and his own harrowing hijacking experience.

• What kind of hijacking training do flight attendants receive? An attendant gives us the inside scoop and describes the tremendous emotional toll the week's events have had on his profession.

• So, how has all of this affected people's travel plans? You might be surprised. Some travelers refuse to be spooked into staying home. A veteran travel agent explains.