Interview: Joe Sharkey

[3/29/2002]

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Last year was the worst year in three decades for the hotel industry -- and that downturn started long before 9/11, by the way. I read a column in "The New York Times" business section this week about all the hoops hotels are jumping through to attract customers. Joe Sharkey is "The New York Times" Business Travel columnist. He's here to tell us what's going on.