Of course, even if you do get a great deal on an airline ticket, or a
great stay at a resort, one of the hassles of traveling is the plane
ride itself. Earlier we talked about our own wish lists for making
air travel easier, now for this week's Travelers' Aid, we're going to
find out what the airlines themselves are doing about it.
Probably the biggest change people are beginning to see now is on
American Airlines. Last February, American announced it's removing
two rows of seats in coach class to create a good three to five extra
inches of leg room per seat. And this week, American made another
announcement: it's doing a similar thing for business class. I got Al
Becker on the phone--he works for American. I wanted to find out why
the he's doing all this.
Now so far, the more leg room move has not become a trend. United
Airlines has created this new Economy Plus section for frequent and
business travelers, but American remains the only airline that's
created more legroom throughout coach. So what other types of new and
interesting amenities can passengers look forward to? I spoke with
Steve Lott, a reporter with Aviation Daily. That's a commercial
airline trade magazine that watches the trends with a keen eye toward
the future. Steve says that unfortunately, most of the innovation is
happening in places where most of us will never see it: the front of
the plane.
{ Travelers' Aid Index }
